Join Our Team at Unique Accommodations
Are you a licensed property manager with a passion for the industry and a drive to excel? Look no further! Unique Accommodations, a successful residential property management company with over 20 years of experience, is seeking a qualified candidate to join our team. We specialize in managing high-end unfurnished and furnished properties in Vancouver, The North Shore and Burnaby. We service the corporate, film and relocation sectors, insurance companies and local residents.
Instead of the traditional property management model where each property manager has their own portfolio and is responsible for all their own duties, we have divided the tasks of a property manager into teams, with several administrators in the office to assist with rentals, contracts, accounting, and various admin support. Our team-based environment encourages collaboration and a positive work culture, where everyone is treated as an extended family member.
Job Description
The successful candidate will be an active listener with an attention to detail, an upbeat energy, and a positive outlook. They will have the ability to juggle a constantly changing schedule and prioritize tasks. They will be tech-savvy and always looking for ways to increase productivity. They will take accountability and follow through diligently on all tasks they take on.
- Answer emails & calls and respond promptly
- Ensure owners receive phone calls or email responses in a timely manner when they request feedback or advice regarding their property
- Conduct digital move-ins/move-outs, pre inspections and routine inspections
- Conduct New Owner meetings to review property features and specifications and prepare property for rental
- Meet with current owners to discuss property management items/issues
- Investigate complaints, disturbances, bylaw violations, and resolve problems
- Plan, schedule and coordinate general maintenance, repairs, and any approved modifications to managed properties
- Coordinate with contracted trades for provision of property services such as cleaning, maintenance, gardening, security services, handyman work, plumbers, electricians etc.
- Routinely follow up and review trades services to ensure the highest standard of service is maintained. If concerns are noticed, contact trades to address and rectify
- Help to ensure integrity of files and ensure information in the database is up to date by proactively adding and confirming information
- Proactively seek to address and resolve any property management issues with tenants
- Maintain property inventories, make sure they are up to date and purchase items for unit that are missing
- Conduct routine property inspections
Qualifications:
- Must hold a valid Property Management License from UBC Sauder School of Business
- Must have a valid class 5 driver`s license and have your own car. You should be comfortable navigating in our service areas
- Must be fluent in English. Additional languages are a very strong asset
- Superb customer service skills with an ability to be a savvy problem solver, think critically and act quickly on the go.
- Highly motivated self-starter and team player
- Superior written and oral communication skills
- Demonstrated ability to manage multiple and complex operational matters on a daily basis
- Ability to deal with high profile customers in a professional manner with confidentiality
- Experience and expansive knowledge in dealing with the RTB
- Tech savvy and a solid knowledge of MS Office
- Previous construction or property management experience
- Swift adaptability of custom software systems
- Strong time management and prioritization skills in a high-paced environment
- Extensive knowledge of our service areas an asset
- Must reside in one of our service areas.
This is a salaried position + Car Allowance + RRSP matching after one year + team bonuses. Cell phone, parking & extended health benefits with Lifestyle account are provided after 3 months. If you have a portfolio to bring with you, we are happy to discuss further compensation.
